Shipping policy

Shipping Policy

Processing Times

Orders are typically processed and dispatched within 3–5 business days. Processing times may vary for custom or commissioned artworks.

Shipping Within India

We ship across India using reliable postal or courier services. Estimated delivery times are typically 3–10 business days after dispatch, depending on the destination.

International Shipping

We ship internationally to selected countries. Estimated delivery times vary depending on the destination and shipping service. International shipments may also experience delays due to customs clearance.

Shipping Costs

Standard shipping is included in the displayed product price unless otherwise stated.

Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. These charges are not included in the product price and are the responsibility of the customer.

Tracking

Tracking information will be provided when available after your order has been dispatched.

Shipping Delays

Delivery estimates are not guaranteed. Shreya Chandra Art is not responsible for delays caused by postal services, shipping carriers, customs processing, weather, or other circumstances outside our reasonable control.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping details.

Damaged Orders

If your order arrives damaged, please contact us at tintedpaletteart@gmail.com within 48 hours of delivery and include clear photographs of the artwork, packaging, and shipping label.